Privacy policy

This privacy policy applies to the services of Videns VOF, trading as TitanChef (hereinafter: TitanChef). Videns VOF is the controller of your personal data. We respect the privacy of everyone who uses our website and ensure that the personal information you provide to us is treated confidentially.

1. Collection and use of personal data

1.1 We collect and use your personal data to process your orders and to offer you a personal shopping experience.
1.2 The data we collect includes your name, address, email address, telephone number and payment information.
1.3 We use your data to keep you informed about your order, to send you personalised offers and to improve our website.

2. Sharing of data

2.1 We do not share your data with third parties, unless this is necessary to provide our services, such as processing payments and delivering orders.
2.2 Where we engage third parties, we ensure that they comply with the requirements of the General Data Protection Regulation (GDPR).

3. Cookies

3.1 Our website uses cookies to improve the user experience. Cookies are small text files that are placed on your computer.
3.2 You can set your browser so that you do not receive cookies while visiting our website. This may, however, affect the functionality and ease of use of the website.

4. Data security

4.1 We take appropriate technical and organisational measures to protect your personal data against loss or any form of unlawful processing.
4.2 Our website uses a trusted SSL certificate to ensure that your personal data does not fall into the wrong hands.

5. Access to and correction of data

5.1 You have the right to access, correct or delete your personal data.
5.2 You can send a request for access, correction or deletion to info@titanchef.nl.
5.3 We will respond to your request as soon as possible, and in any case within one week.

6. Newsletter

6.1 You can sign up for our newsletter to stay informed about our offers, promotions and news.
6.2 Every newsletter contains a link that allows you to unsubscribe.

7. Changes to this privacy policy

7.1 This privacy policy is tailored to the use of and the features on this website. Any changes to this website may lead to changes in this privacy policy.
7.2 We therefore recommend that you consult this privacy policy regularly.

8. Contact details

If you have any questions about this privacy policy, please contact us using the details below:

Videns VOF, trading as TitanChef
Gulperberg 59, 3453 RW De Meern, the Netherlands
info@titanchef.nl